Shopping Guide

Preparation and Selection Before Purchase

Before purchasing outdoor furniture from Interarivo (hereinafter referred to as "we" or "us"), we recommend measuring your outdoor space carefully to ensure the items fit your patio, balcony, or garden perfectly. Browse through our online collections to select the styles and materials that best suit your environment. Since we operate exclusively as an online store, you can view high-resolution images and detailed specifications for each product on our website to help you make an informed decision.

Shopping Cart and Order Confirmation

Once you have selected your desired items, add them to your shopping cart. You can review your selection, adjust quantities, or remove items at any time before proceeding. When you are ready, continue to the checkout page. Please ensure that all provided information, including your full name, accurate delivery address within Australia, and contact details, is correct. A final summary of your order will be displayed for your confirmation before you proceed to payment.

Payment Methods and Completion

We strive to provide a secure and seamless checkout experience. We currently accept credit card payments, including Visa and MasterCard, among others. All transactions are processed through secure encryption to protect your financial information. Once the payment is successfully processed, you will receive an order confirmation notification.

Privacy and Data Security

Your privacy is of utmost importance to us. We collect and process personal information solely for the purpose of fulfilling your orders and improving your shopping experience. We implement strict technical and organizational measures to ensure that your data remains confidential and is protected against unauthorized access. We do not sell or trade your personal information.

Shipping and Delivery

As an online-focused store, we coordinate the delivery of your furniture directly to your specified address. After your order is confirmed and processed, we will provide you with relevant tracking information so you can monitor the progress of your delivery. We are committed to ensuring that your items arrive in excellent condition and within a reasonable timeframe.

Returns and Cancellations

If you wish to cancel an order or request a return, please contact us promptly. We accept return requests for items that are in their original condition and packaging. We aim to resolve all requests fairly to ensure your satisfaction with your experience with us.

Contact Us

If you have any questions regarding our products, your order, or our processes, please feel free to reach out to us using the information below:

Address: 9027 GREYSTONE RD, JONESBORO, GA 30238-7614, US
Phone: +1 (206) 478-4309
Email: team@interarivo.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)